Why SemiGroup?
The world of microchip manufacturing equipment and equipment parts faces a conflict between innovation and business realities. OEMs (Original Equipment Manufacturers) push the cutting edge with new products, but don’t support their previous equipment with parts or service programs that make sense. They always want to sell their new design.
But chip manufacturers know the realities of day-to-day business. You can’t buy a new design every time a single part goes out. Yet OEMs only offer limited options. SemiGroup offers the way out of this bind. They are the leader in after-market semiconductor equipment support. Their products and services produce real cost savings with clear options and information, custom design capabilities, and speed.
Complete Transparency
Today’s informed buyer has changed the way many companies do business. Imagine the car buying experience just 15-20 years ago. You walked into a dealership with little to no information about a vehicle’s features, pricing, or financing options. A salesman was the only source of information and in a matter of minutes, you could find yourself making a $20,000 purchase – more than likely at a 10-15% premium. But not anymore. Most buyers know exactly what they want before ever walking into a dealership – sometimes just to sign the paperwork, with little to no interaction with a salesman or the finance department. Nearly every detail about a vehicle – including the care dealer’s vehicle cost is available to the buyer. Information is today’s buying currency.
Consumers want information and transparency in order to make their buying decisions and to know what options are available to control costs. A recent Deloitte study notes that price and availability are still the top reasons why consumers choose to spend their money with one company over another.
Custom Solutions That Save Money
Recently we received a phone call from a customer who was in a tough spot. Their OEM legacy power supply failed on their tool, and an identical replacement power supply was no longer available from the OEM. Their only option from the OEM was a $17,000 “upgrade”. They could have sent out their power supply for repair, with a 6-8 week turnaround time. Or attempted to navigate eBay to find a “unknown condition as-is” matching replacement part. Or purchased an even more expensive full replacement. But none of those options were viable. Thankfully, they picked up the phone and called for help.
SemiGroup provided a custom-designed solution that got the customer up and running, while the OEM chose to no longer support its own products. We engineered a brand new drop-in replacement power supply at a 77% cost savings. That’s right. We built a power supply to match the OEM specs at a fraction of the cost of the OEM’s only available solution. And offered a 1-year warranty on the new, replacement power supply design.
SemiGroup is committed to providing customers with quality products at affordable pricing, and we guarantee transparency in our pricing and repair services. Don’t you think it’s time to have options and fair pricing when it comes to replacing or repairing your semiconductor equipment?
Transparency Guarantee
At SemiGroup, we guarantee to provide you with transparency about why your equipment is failing and how to fix it. We’re accountable to customers, not stockholders. We are dedicated to our customers’ success and strive to offer high-quality, long-lasting, and cost-effective parts and services.
Trust SemiGroup for the parts and repairs you need today!
SemiGroup - The Leader in After-Market Semiconductor Equipment Support
SemiGroup uses only the highest quality aftermarket parts, employs trained and experienced technicians, and takes each piece of repaired equipment through a rigorous inspection checklist.
How can we help YOU with those hard-to-find components? Meet us on a phone or video call and tell us about your production challenges. Let’s see if we’re a good fit! SemiGroup’s success strategy is built on long-term success for every customer!
Call 1-888-SEMIGROUP or email parts@semigroup.com.
Visit our online shop to request more information, browse parts, and start a new service request.